We tell you everything!
Our answers to your most frequently asked questions.
Fast, secure delivery & eco-friendly packaging.
Fast shipping : Products are insured by us until delivery.
We prepare your order within 2 to 4 business days. Once your package has been shipped, it will be delivered to you within 3 to 5 days in mainland France.
Eco-friendly packaging : We use recycled and environmentally friendly packaging to reduce our environmental impact.
Real-time tracking : A tracking number is provided to you to follow your package to its destination.
International delivery : Available throughout France and in several countries around the world.
The item I want is no longer available, what should I do?
At Kirane, we produce our fabrics in limited quantities, tailored to the needs of each collection. This means our inventory is regularly updated, but we only hold a small amount of excess fabric, in an effort to ensure responsible management.
However, if the item you want is no longer available, please do not hesitate to contact us. We can check the availability of the fabric and, if possible, we will be happy to accommodate your request by producing a new piece in our workshops.
Can I change or cancel my order after I place it?
At Kirane, we want you to be completely satisfied with your order. If for any reason you are not fully satisfied, you have 14 calendar days after receipt to notify us of your complaint or exercise your right of withdrawal.
How to care for my block printed cotton items
To preserve the beauty and durability of your Kirane creations, hand-printed using the block print technique, follow these care tips:
1. Gentle wash : Hand wash or machine wash at 30°C with a delicate cycle.
2. Gentle detergents : Choose products without bleaching agents to respect natural pigments.
3. Natural drying : Air dry in the shade to preserve colors and fabrics.
4. Ironing : Iron on the reverse side, preferably at a low temperature.
Where are the Kirane collections manufactured?
All our creations are handmade in our workshop in Jaipur, India, in collaboration with local artisans, using ethical and sustainable methods.
I am a decorator or architect, how can I offer Kirane products to my clients?
At Kirane, we offer decorators and architects the opportunity to offer tailor-made products for their projects.
We also offer discounts on bulk purchases. We invite you to contact us to discuss your specific needs and together define the best options for your projects.
